Speaker: Shane Decker, Owner & President, Ex-Sell-Ence Sales Academy
Location: Learning Lab 2
You hear it all the time- Customer Experience. But what is it? Shane Decker tells you have to tackle three areas you must address to provide a truly super and memorable customer experience. He will give you a fresh perspective on handling objections by first telling you what they are and how to recognize them. You will also get the who, what, how and when of team selling to increase your closing ration by 50%. Shane will tell you what makes a WOW experience for your customer. Shane is an industry evangelist. You will leave this session energized and inspired.