Tiffany Bayley

Founder/CEO, THRIVE Consulting, LLC
Tiffany has over three decades of experience in retail sales, marketing and coaching, she has become a sought-after speaker in our industry and others. You can often find her featured in industry publications like, JCK Magazine and Southern Jewelry News. Last year she completed her first book, THRIVE with Facebook Live! that quickly became an industry sensation. Tiffany has since founded a consulting company where she connects with retailers to elevate their virtual presence. When she’s not busy designing jewelry in one of her retail locations, speaking, coaching or writing, it’s probably a Wednesday, when she hosts her own virtual shopping show that is streamed weekly to Facebook, Instagram and YouTube called Shop with Tiffany LIVE! with thousands of followers.

Rebecca Boyajian GIA GG, AGS CG

Director, Market Development - Gemological Institute of America
Rebecca Boyajian-Pecnik is a GIA GG and an AGS CG. With more than 15 years in the luxury fashion and jewelry industries, Rebecca is currently a Director in Market Development at GIA. Continuing GIA’s mission of protecting consumers, she supports independent retailers, trade associations and the secondary jewelry market in accessing GIA education, tools and resources.

Adornmentality named Rebecca as one of the “Top 50 Millennials” to watch in the gem and jewelry industry and is a current member of the WJA International Board.
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Cindy Chandler

Director of Education - Atlanta Jewelry Show
Cindy has an extensive background in buying, sales, retail management, gemology, and jewelry design, Cindy Chandler knows the worlds of fine jewelry and retail inside out. After earning her Graduate Gemologist diploma from the Gemological Institute of America, she became an instructor at GIA. Cindy then worked as group manager, regional training manager, and human resource management roles at Macy’s. That experience sparked a lifelong passion for mentoring and educating retail jewelers. This led her to the American Gem Society, where she served as Deputy Executive Director and added association management to her skill set. As Associate Show Director for the SMART Jewelry Show/SmartWork Media, Cindy continued to empower retailers with her knowledge, experience, and love of the business. Currently, Cindy is working on projects that benefit from her knowledge in retail and association management, sales, gemology, marketing, public relations, and customer service. Contact her if you have a project or job that would benefit from her experience and creativity.

Regina Ciarleglio

Director of Membership - Jewelers of America
Regina Ciarleglio is the director of membership at Jewelers of America. She began her career in the industry over 30 years ago at Cartier and has worked for brands including Swiss Army, Gucci, Dior, and GE Capital. She is a GG candidate at GIA and serves on the Providence Jewelers Club and WJA Providence board.

Regina is a highly accomplished professional with extensive experience in the jewelry industry. As the Director of Membership at Jewelers of America, she connects industry stakeholders, provides strategic guidance, and fosters growth and innovation. With a gemology, retail management, and marketing background, Regina brings a holistic perspective and comprehensive skill set to JA's membership. She is a recognized leader, speaker, and advocate for the industry, dedicated to promoting excellence, embracing change, and driving innovation.

Harold Dupuy, FGA

Vice President, Stategic Analysis - Stuller
Harold Dupuy, Vice President of Strategic Analysis for Stuller, Inc., has had a multi-faceted career in the jewelry industry. In over four decades, he has held many roles, ranging from merchandising executive leadership in a large public corporation to owning and operating an independent jewelry store.

A Fellow of the Gemological Association of Great Britain (FGA), a Graduate Gemologist (GIA), and a Master Gemologist Appraiser (ASA Retired). Before joining Stuller, Harold also owned and operated a private appraisal practice and gemological laboratory.

At Stuller, he draws on this diverse background to analyze, anticipate, and act on shifting trends in the international jewelry market.

David Geller

Owner - JewelerProfit
David Geller is a 14th-generation bench jeweler, starting at age 10 in his father’s wholesale manufacturing jewelry company.

Starting on his own, working for Neiman Marcus in Atlanta as their jeweler, then as a custom jeweler. He started his own company, Jewelry Artisans, in 1974 as a trade shop.

Within a few years, he went 100% retail as a repair & custom design jewelry company, employing five jewelers, a waxer, a polisher, a shop foreman, and four sales staff.

In 1987 he created his now well-known "Gellers Blue Book to Jewelry Design & Repair" for his store. Using his repair and custom jewelry pricing guide increased his store's sales by 35% in the first six months.

In 2000, he sold the store to his #1 salesperson and now devotes his time to selling his price book to jewelers across America, Canada, and Australia, helping them make more money from their shop and helping jewelers with QuickBooks.


Tali Nay, MBA, GIA GG

Senior Market Development Manager - Gemological Institute of America

William Jones

COO, Sissy's Log Cabin, and Co-founder, Jewelry Sales Academy
Born in Pine Bluff, Arkansas, I worked my entire life at Sissys Log Cabin. My career started with helping my Grandmother Sissy and Father Bill at our first location in South Arkansas. I have helped open 5 locations, co-founded SLC finance, and helped train and manage a staff of over 120+. I was fortunate enough to be exposed to the industry before and after technology. Most of my time now is spent understanding the modern-day customer and helping our company and other retailers adapt to the changing times through our company, The Jewelry Sales Academy.

George Prout

Featured Columnist - Southern & Mid-America Jewelry News
George Prout is about to celebrate his 50th year in the jewelry business, having sold his first engagement ring as a 17-year-old sales associate working at Kay Jewelers in 1974. In each of the past four decades, he has worked for companies that rose to top three status nationally in sales volume to Independent Jewelry stores. He is a featured speaker for Southern and Mid-American Jewelry News. He has inside insight into what is happening with the business of laboratory-grown diamonds.

Jennifer Sheen

President & Technology Therapist - Technology Therapy Group
Expertly guiding business owners through the intersection of marketing and technology for the past 15 years, Jennifer Shaheen has a unique expertise that combines technical prowess, entrepreneurial insight, and marketing acumen. Her marketing strategy, brand development, and small business operations skills have been engaged in the retail, manufacturing, hospitality, health care, and travel industries.

A thought leader and visionary, Jennifer seeks continually to translate today’s digital mysteries into understandable, accessible, actionable information. In addition to teaching at Social Media Marketing University and contributing technology articles to Bank of America’s Community Forum, Jennifer has appeared repeatedly on MSNBC’s Your Money with JJ Ramberg, to discuss entrepreneurial and business management issues.

Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office
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Carrie Volp

Vice President of Commercial Lines Insurance Operations - Jewelers Mutual Group
Carrie Volp is the Vice President of Commercial Lines Insurance Operations at Jewelers Mutual. She has over 20 years of experience in insurance and over 13 years of specialized focus in the jewelry industry. Carrie is well-versed in loss prevention, the underwriting and claims processes, and also understands the needs of the jeweler.

Elevating the jeweler experience and moving the industry forward is at the core of everything Carrie sets out to accomplish. Not only does she understand the day-to-day needs of the jeweler, she also understands the pain-points and areas of opportunity for the jewelry industry -- an area in which she is passionate about driving positive change.

Carrie earned her Bachelor’s degree from Ripon College and Executive MBA from University of Wisconsin Oshkosh. She is also a member of the Retail Jewelers Organization Foundation Board of Directors. When Carrie is not at work developing innovative solutions for jewelers, you can find her spending time with her family, cooking, or cheering on one of the many Wisconsin sports teams.