Cindy has an extensive background in buying, sales, retail management, gemology, and jewelry design, Cindy Chandler knows the worlds of fine jewelry and retail inside out. After earning her Graduate Gemologist diploma from the Gemological Institute of America, she became an instructor at GIA. Cindy then worked as group manager, regional training manager, and human resource management roles at Macy’s. That experience sparked a lifelong passion for mentoring and educating retail jewelers. This led her to the American Gem Society, where she served as Deputy Executive Director and added association management to her skill set. As Associate Show Director for the SMART Jewelry Show/SmartWork Media, Cindy continued to empower retailers with her knowledge, experience, and love of the business. Currently, Cindy is working on projects that benefit from her knowledge in retail and association management, sales, gemology, marketing, public relations, and customer service. Contact her if you have a project or job that would benefit from her experience and creativity.